Shipping and Returns Policy

Market Pickup

Local Market Pickup – Free

Honest Moo offers free market pickup for all bulk beef and individual cut orders.

At checkout, you’ll be able to select a convenient pickup date and time from the available options. Once your order is placed, you’ll receive a confirmation email with details and instructions for pickup at your selected location.

At this time, frozen orders are available by scheduled local market pickup only. Refrigerated shipping is not currently offered.

We appreciate your support of locally raised beef and look forward to serving you.

Shipping

Meat Stick Orders:

  • Shipped via USPS from our farm in Sparta, TN.
  • Domestic orders: flat rate of $7.95, free on orders of $100 or more
  • International orders: flat rate of $25
  • Orders are typically processed and shipped within 3–7 business days. Delivery times vary depending on location.
  • Tracking numbers will be sent to the email you provide at checkout once your order ships.

Important: Meat products are not available for international shipping.

returns

At Honest Moo, we use and enjoy the products we sell ourselves—they’re staples in our families’ diets. We hope you enjoy them as much as we do!

Because of the nature of meat products, they are not eligible for return. However, if any issue arises with your order, please contact us, and we’ll work with you to make it right.

Need help?

If you need assistance with scheduling or determining whether your address qualifies for local delivery, feel free to contact us anytime.

Contact us at support@honestmoo.com for questions related to shipping or pickup.