Shipping and Returns Policy

Pickup & Local Delivery

Local Pickup – Free

Honest Moo offers free local pickup for all bulk beef orders. During checkout, you’ll be able to select a convenient pickup date and time that works for your schedule. Once your order is placed, you’ll receive a confirmation with instructions for pickup at our farm in Sparta, Tennessee.

Local Delivery – Bulk Beef Orders:

If you prefer to have your bulk beef delivered, Honest Moo provides local delivery within a 30-mile radius of Sparta, TN for a flat rate of $149. Delivery dates are scheduled during checkout, and we’ll ensure your order arrives safely and on time.

Home Delivery (within a 30-mile radius of Sparta) – $149 Flat Rate

Shipping

Meat Stick Orders:

Shipped via USPS from our farm in Sparta, TN.
Orders are typically processed and shipped within 3–7 business days. Delivery times vary depending on location.
Tracking numbers will be sent to the email you provide at checkout once your order ships.
Domestic orders: flat rate of $8.95, free on orders of $100 or more
International orders: flat rate of $25

Important: Meat products are not available for international shipping.

returns

At Honest Moo, we use and enjoy the products we sell ourselves—they’re staples in our families’ diets. We hope you enjoy them as much as we do!

Because of the nature of meat products, they are not eligible for return. However, if any issue arises with your order, please contact us, and we’ll work with you to make it right.

Need help?

If you need assistance with scheduling or determining whether your address qualifies for local delivery, feel free to contact us anytime.